The app simply never establishes a connection with the trainer over BT (it shows a screen with ‘start pedalling’ + a turning circle but this goes on for minutes on end). I am very disappointed indeed. Keep in mind that is pretty low speed. From my point of view this trainer is not mature, because I think a working ERG-Mode is a very basic feature. Hi Kyle, Still, from a road-like feel standpoint it’s about the same as an Elite Direto to me, and not as good as the Wahoo KICKR CORE – felt primarily during accelerations. Here’s your bulleted top-line tech specs for the Elite Suito. yes, that’s possible with Direto as well. In this case, you’d better contact us as something is not right. I've been using it, and a similiar European version lately with great success (exact EU variant I use is automatically linked at left). It’s something Wahoo has talked about for years (like, since the original KICKR), but never done. sideways movement between cassette and the black plastic casing of the trainer. Been burned too many times by the rubbish companies like Garmin and now Elite launch on to the market that are unusable for their intended purpose. i rode it for 3 times the power watt was pretty much spot on ! In many ways, this is repeating Elite’s successes of 2017 with the original Elite Direto which dramatically shifted the price equation downwards. I’ve checked with my colleagues from the Customer Care, but we didn’t receive any mail from you.. Did you just attach the pic of the missing legs? Again, in talking with Elite about this, they believe they can adjust things and address it before it goes into production in the next few weeks. This is caused from light and heavy pedal strokes (slight lateral movement). Sorry to hear of the continuing issues. Sometimes there are quick fixes there (like moving something else in the room). But think this could be new cassette with a worn in chain and perhaps some derralier alignment needed. :-/. What do you think is the best option to choose? I’ve got a list of points to chat with them about tomorrow sometime. I got mine yesterday. Any suggestions? Support from Elite was great throughout the entrie process. Sure, the issues will be caused by their production process instead of being a result of the design (if it was really a design issue, failure rate would be close to 100%) but for them to claim they are not aware of this being a systematic problem is bull. There is a lot of side to side movement at the axle/hub. Next test will be ERG mode. Elite Elite home trainer suito-t sans cassette Bientôt disponible en ligne. Do you know how much the unit weighs? nick@todson.com or 774-306-3261 And on TrainerRoad the support team and pull the logs and let you know quickly the same. For ERG mode, one of the things TrainerRoad does that I wish Zwift did, is tell you to put your bike in the small ring in the front. Do anyone know if it’s possible to go back to the old firmware again? I will also check the flywheel wobble. In general no, but one time there was a glitch or something and calibration button appeared. Is there an up to date manual for the software somewhere? I used a sound meter on my phone attached to my handlebar and measured the loudness of the trainer. I’ve considered purchasing a Suito, but I’ve found lot of issues and problems here. For dyrt? And lastly, as usual, this is just a media loaner unit. Flywheel weight is generally what drives how realistic the road-like feel is. This is Elite's first direct-drive hometrainer that comes totally pre-assembled out of the box, as it features a pre-installed Shimano 105 (or equivalent) 11-speed cassette. I just want to get the second issue with longer cable. Maybe it’s one system, maybe it’s both. The test itself is a very short build, followed by 30 seconds on (this time at ~400w, or 396w to be precise), and then ‘off’ for 30-seconds at about 142. Panier Panier Elite Suito. So for a $799 trainer to include a cassette is a huge industry shift. Also, no issues with the quality of the included cassette. Now, one oddity that did occur was on the 6th interval, it simply didn’t change at all. Desperately trying to find a direct-drive trainer that can match an AXS drivetrain (12mm TA for what it’s worth). It doesn’t cost you anything extra, but your purchases help support this website a lot. Thank you very much for your interesting answer. I have the same issue as everybody else with the SUITO: Resistance not working in ERG mode, etc. If you confirm this problems i’m thinking about the wahoo kickr core but is 180€ more that i like to leave in my pocket :)). It will be put on a turbo trainer mat, not carpet! Boom! This is now by 500€. The trainer feels absolutely solid. No additional devices are connected and I’m using BT and iPad. I am so done with Elite. It can cause some cracking sounds. I would greatly appreciate a help. I have read here that the first units of Elite Suito are having some issues… perhaps the technology used by tacx is worse due to its age? I tested with a BTH-Dongle as well. If you aren’t familiar with the process and lack the tools, you are best to take it to a bike shop or find someone with the tools and skills to do it for you. If in doubt about “0” or “O”, also try “Q”. From “guest rides” on dual sided powermeters I know that I’m usually 50/50 or 49/51, so pretty balanced. Today was my first day on my new Suito and it was hands down the best ride I have ever had on a trainer. As an Amazon Associate I earn from qualifying purchases. During my first few trainings with the Suito, I noticed a very slow response in ERG-Mode. Already feeling remorse in choosing this over the Kickr Core. My experience with the flywheel is that one feels a subtle wiggle or vibration in the rear of the bike once the flywheel is up and spinning. Elite Suito Interactive Hometrainer Among Elite's interactive hometrainers range, Suito is innovative as it features a practical Plug&Play configuration, designed to let you experience right away a quick and easy indoor bike training session. 30 seconds to increase the power, change gear in erg mode and the resistance goes so high I can’t turn the pedals. Spindown Calibration does not help, even after warming up the trainer for 15 minutes. It checked all the right boxes for me, but I can’t afford to spend $800 to be a hardware beta tester. Suggestions appreciated. Sometime it takes seconds to feel what is happening on screen. Their service dpt keeps on saying: No structural problems, just some bad luck here and there … yet so many complainig people. The belt is also a tiny bit wider than the Direto belt, while the case is obviously much thinner than the Direto, with both sides being two sheets of metal versus the plastic shell found on the Direto. With that experience I’m a bit frightened of the PML feature. Wanna create comparison chart graphs just like I do for GPS, heart rate, power meters and more? I know some Zwift users specifically replicate their gearing setup on Zwift, when they train for specific outdoors event, but to me riding on a trainer still feels quite a lot different that riding outdoors. Check out the new consolidated trainer stock & alerting tool, to get alerted the second your hard-to-find smart trainer or smart bike is in-stock and ready to buy & ship. Ideally/hopefully, it’ll change for the better. Does this product say “Made in China”? Soundlevel is okay, installation was easy (5 min). I have updated for the new firmware 191 and honestly can’t say what is different. Sent a ticket to elite support with flywheel wobbling. I am going to probably need to figure out how to contact Elite as people have had good results with this? Time will show if it holds up. wish you a good training. Wobbling flywheels and missing legs are another issue. I tried Power-Link with my Favero Assioma Duo’s (trainer uses readings of the power meter), and this makes the trainer power readings accurate, but there is a problem that’s waay bigger: The trainer won’t respond to intervals. Very happy Suito user here. That vibration was not present with a Kicker nor with the Elite Drivo II. The stack height when folded this way I measured at approximately 8in/20cm including the skewer: And here’s a before/after with its legs extended: Ok, with all that covered, let’s get onto riding it. As before, Suito keeps the resistance level you set, until you power it again. Just configure the trainer, and access to the advance settings page. – Legs: Adjustable in/out to consolidate, as well as individually adjustable feet Guess I’d better choose the new one. I’m not really sure which is “correct” and can’t see a way to explore this further without trying a third power measurement. I am just like you, 17 days sent to guarantee and I don’t know anything yet. Depends on what device you use to control the trainer. Not sure if the powerreadings are correctly, I think they are al little high, also I think that my speed is a little high compared to real life cycling. I have calibrated in the my-etraining app. This was considered a test production run, and based on that test there’s a few tiny things they want to do. If you have Bluetooth connectivity issues try the trainer with only one Bluetooth enabled device nearby and see if things work better! I’m going to spin classes at the moment [good heat training!]. I very enjoy the climbs on Zwift because the Suito can simulate 15% inclines so I can improve my power. I just got the Suito last week, and I feel like it’s going to go back soon. Perhaps their customer care is facing some IT issues? ERG mode is fine with Zwift (with iPad) and quicker than i thought. U.S customer here. I have Elite Suito 186 or 182… anyway, I’ve only done 298km on zwift with it and already have a super loud cracking/knocking noise from the main hub/axle area. 2. Check out my trainer recommendation guide, where I kinda talk through this one a bit. I see that Gaetano from Elite sometimes answer questions here..so it could be great if he could tell us something update what Ray wrote on the 23rd Sept here. I suppose I could have thrown in the Tacx Flux 2, but you can do so yourself via the product comparison tool here – adding in any other trainers as you see fit. And is the difference significant? The watts may be the same but somehow they feel different – more difficult on a trainer. What I do hope for is consistency so that I can tell if I am getting fitter or not. Thanks for the great initial review of the unit! Had no problems with ERG mode. Since I just opened my ticket yesterday, all is well. Guys, does it really looks like “completely under the tollerance” like elite support said? But also youtube is full of complaining customers, Google Play as well, …. Få besked, så snart prisen på produktet falder. Hi Gaetano, Thanks chap. I’m rocking back and forth excessively. I recommend waiting to apply the update. The importer replaced the unit for me. Found the Suito at the same price as Directo in a shop. I’ve already pre ordered mine and am waiting for it to ship. This is my first power trainer therefore I have no expectations. Note I would avoid the Flux 2 if you do lots of ERG mode work (workouts with specified power levels), some solid inaccuracies there.